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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Manage own work performance.
  2. Set and meet own work priorities.
  3. Develop and maintain professional competence.
  4. Model ethical practice.
  5. Meet industry accreditation requirements.
  6. Manage own work performance.

Required Skills

Required skills

analytical skills to interpret documents such as legislation code of practice and contracts

communication skills to interact with people from diverse social economic and cultural backgrounds

decisionmaking and problemsolving skills to analyse situations and make decisions consistent with client needs and the industry code of practice

literacy skills to read and interpret a variety of texts including accreditation requirements legislation regulations and code of practice

planning organising and scheduling skills to undertake workrelated tasks such as establishing a daily schedule of home sustainability assessments

research skills to identify and locate documents and information related to home sustainability and the conduct of home sustainability assessments

selfmanagement skills to

set and meet own work priorities

manage competing work demands

technology skills to access online information on home sustainability accreditation requirements and professional development opportunities

Required knowledge

accreditation for home sustainability assessors

accreditation requirements

accrediting bodies

code of practice

business technologies for improving efficiency and effectiveness in managing work priorities and commitments

principles and techniques of

performance measurement

personal development planning

personal goal setting

personal presentation

time management

work methods and practices that improve personal performance

professional development

assessment of own professional development needs

professional network and associations related to home sustainability

training related to home sustainability and home sustainability assessment

relevant commonwealth state or territory and local government legislation and regulations related to

antidiscrimination and equal employment opportunity

consumer protection fair trading and trade practices

employment and industrial relations

home sustainability assessment

occupational health and safety OHS

privacy

roles and functions of industry bodies

sources of specialist advice related to the provision of home sustainability assessment services

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

This unit of competency could be assessed by demonstrating a home sustainability assessment that shows evidence of ethical practice planning and priority setting as well as the preparation of a personal development plan

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit

In particular the person should demonstrate the ability to

demonstrate commitment to the work role

manage day to day responsibilities and conflicting demands as a home sustainability assessor in an efficient and cooperative manner

relate positively to clients fellow workers and the management team

assess personal strengths and weaknesses and plan and implement an appropriate personal development plan

demonstrate ethical practice and compliance with the requirements of the appropriate industry accreditation body in conducting home sustainability assessments

apply knowledge of the accreditation requirements for home sustainability assessors

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an offsite context and is to comply with relevant regulatory and Australian standards requirements

Resource implications for assessment include

relevant codes standards and government regulations

technology suitable for generating reports

technical reference library with current publications on

accreditation requirements for home sustainability assessors

ethical practice

goal setting

time management

work organisation

Method of assessment

Assessment methods must

satisfy the endorsed Assessment Guidelines of the Property Services Training Package

include direct observation of tasks in real or simulated work conditions with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments

Guidance information for assessment

This unit could be assessed on its own or in combination with other units relevant to the job function

Reasonable adjustments for people with disabilities must be made to assessment processes where required This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Assessment processes and techniques should as far as is practical take into account the language literacy and numeracy capacity of the candidate in relation to the competency being assessed


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Personal qualities may include:

appropriate interpersonal communication

commitment to maintaining appropriate personal presentation

commitment to using sustainable work practices

environmental awareness

fairness

perseverance

probity

timeliness and punctuality.

Effective communication strategies may include:

active listening

being non-judgemental

exploring problems in a positive manner

expressing an individual perspective

providing sufficient time for questions and responses

providing summarising and reflective responses in conflict situations

using appropriate words, behaviour and posture

using clarifying, summarising questions

using clear and concise language

using culturally appropriate communication

using plain English

using verbal and non-verbal communication.

Personal work responsibilities, priorities and accountabilities may include:

complying with security procedures

conducting home sustainability assessments

dealing with conflicting goals

determining work and personal needs

meeting duty of care requirements

meeting individual and team goals and targets

mentoring and supporting others

meeting OHS requirements

meeting quality assurance requirements

modelling sustainable practice

planning new work

prioritising and scheduling work and other activities

promoting corporate image of enterprise

reassessing performance

reporting on work performance

working in a team.

Work situations may include:

different locations:

home

office

other location visited while performing duties as a home sustainability assessor

vehicle

different conditions:

absence of adult householder

challenging conditions:

cultural

social

physical

conflict

stress

time pressure

unsupervised minors.

Personal presentation requirements may include:

company uniform

corporate image

dress and footwear

greeting and farewell

grooming

identity badge

personal care

personal hygiene

positive image

punctuality.

Sources of specialist advice on home sustainability practices and assessment may include:

accreditation bodies

architects

builders

building consultants

building designers

building thermal performance assessors

colleagues

electricians

employers

environmental consultants

government agencies

industry bodies

industry practitioners

mentors

plumbers

product suppliers

solicitors

supervisors

technical experts

tradespeople

utility companies.

Skills and knowledge related to home sustainability assessment may include:

alternative technologies

behavior change strategies

climate change

energy, water and waste efficiency

greenhouse gas emissions and reduction strategies

home sustainability assessment techniques

home sustainability products and services

insurance

passive building design

regulatory environment related to home sustainability assessment.

Sources of advice on matters related to ethical practice may include:

accreditation bodies

colleagues

employers

government agencies

industry bodies

industry practitioners

mentors

solicitors

supervisors

technical experts.

Accreditation requirements may include:

abiding by code of professional practice

being accredited with the appropriate accreditation agency

being responsible for providing advice independent of commercial interest to the household

holding professional indemnity and other applicable insurance

meeting fit and proper personal requirements

possessing suitable qualifications and experience.